Questions,
clearly answered.

We design private, tailor-made journeys across China for couples, families, friends, private groups and selected business travellers. Our focus is thoughtful pacing, meaningful local context and seamless coordination rather than fixed group tours.

Our work is China-wide. We plan classic routes through cities such as Beijing, Xi’an, Chengdu and Shanghai as well as landscape, heritage and special-interest journeys in other regions, subject to season and local access.

For the widest choice of hotels, guides and special experiences, three to six months is ideal. We can sometimes arrange journeys at shorter notice, but availability may be more limited around public holidays and peak seasons.

Yes. Tell us about ages, mobility, dietary requirements, allergies and other needs at the beginning of planning. We will design realistically and confirm what can be supported at each destination.

With advance notice, we can arrange an English-speaking nanny or childcare companion in selected destinations, subject to availability. We confirm the provider, timing and scope before it becomes part of your booking.

Wheelchairs and selected mobility equipment can be requested. We can also plan access-conscious transport, hotels and visits, but accessibility varies significantly by venue and destination. Share detailed mobility and transfer needs early so we can verify each part of the route.

Yes, subject to destination and vehicle availability. Tell us each child’s age, height and weight so the most appropriate available seat can be requested. We can also plan gentler pacing, family-ready accommodation and practical breaks.

Yes. We can build a Chinese vegetarian or halal dining plan into the journey and select restaurants around the route. Please tell us about allergies, cross-contact concerns and the level of observance required so we can confirm suitable options.

Yes. Confirmed private journeys have one dedicated MoodGoing contact who understands the complete plan and coordinates the guides, drivers, hosts and requested care arrangements involved.

Send us your interests, approximate dates, group size and preferred pace. A journey designer will begin a conversation, then prepare a tailored proposal. Your booking is confirmed only after you accept the written terms and make the required payment.

Published private day-tour prices are fixed by party size, and the exact total is shown before payment. Prices for tailor-made multi-day journeys remain planning guides until your proposal confirms the season, accommodation, transport, experiences, inclusions and exclusions.

Each proposal is different. It may include accommodation, private transport, guiding, selected meals, admissions and experiences. International flights, visas, travel insurance and personal expenses are excluded unless your proposal expressly says otherwise.

Published day tours can be paid online after you select the party size and preferred date. Tailor-made journeys follow the payment schedule and cancellation terms in your proposal. Our Refund Policy explains the general framework, while your booking confirmation controls where it contains specific terms.

Entry and visa rules depend on nationality, route and current policy. Travellers are responsible for checking the latest official requirements and holding valid passports and documents. We can provide itinerary information needed for confirmed arrangements.

English-speaking guiding and support are our standard offer. Other languages may be available by destination and date; request your preferred language when planning.

Yes. Confirmed guests receive journey-specific coordination details before arrival. Our team works with the local guides, drivers and suppliers involved in your itinerary.

Yes. We strongly recommend comprehensive insurance covering cancellation, medical care, evacuation, delay, baggage and the activities in your itinerary. MoodGoing does not sell travel insurance.